Credit Card FeesHelp our Practice and Help yourself!Credit card fees average 3.78% for our practice (higher than average due to vaulted credit card online processing fees). We have been on a mission to make services accessible and affordable to our community. Help us continue our mission by submitting payment via Zelle instead of a standard credit card transaction. For many years we opted to avoid passing credit card fees on to clients. Unfortunately this practice has been unsustainable as credit card processors have significantly escalated their fees over the past several years.
Effective May 2024, our financial agreement has updated to include a $1.50 credit card processing fee. This is much less than the cost that we actually pay the credit card processing companies. Avoid credit card fees by submitting payment via Zelle. Use coupon code "ZELLE" when booking (do not use your copay code, use ZELLE as the code instead and submit your copay or payment due via Zelle). Payment must be submitted via Zelle at the time of booking or the appointment is subject to cancellation. A credit card is still required to be on file in the event of a late cancellation (under 48 hours) or a no show. To submit payment via Zelle, use the following information:
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General Cash-Pay Information
If paying in full, a superbill will be provided upon request following the appointment to submit a claim to your medical insurance using out-of-network benefits. To determine how much you will be reimbursed by your insurance, contact your insurance and ask the following questions:
1. Do I have out-of-network benefits? Do I have an out-of-network deductible? How much of my deductible has been met this year?
2. What is my out-of-network co-payment or co-insurance amount? How much can I expect to receive as a reimbursement?
3. Do I need a referral from an in-network provider to see someone out-of-network?
4. How do I submit my claim for reimbursement?
1. Do I have out-of-network benefits? Do I have an out-of-network deductible? How much of my deductible has been met this year?
2. What is my out-of-network co-payment or co-insurance amount? How much can I expect to receive as a reimbursement?
3. Do I need a referral from an in-network provider to see someone out-of-network?
4. How do I submit my claim for reimbursement?
When paying for appointments, refunds are not given if you later intend to use insurance. If appointment is not cancelled within 48-hours of appointment time, no refund is given. Insurance reimbursement is not guaranteed. Please see complete updated financial policy at www.pacificmindspa.com/consents-financial.html